Customer Service Specialist – Home Services (Remote)
Full Time • Fully Remote - US
Replies within 24 hours
Benefits:
- Bonus based on performance
Customer Service Representative (Remote)
Mueller Landscape Inc. is a family-owned landscaping company serving homeowners in San Diego County since 1982. We are looking for a reliable remote team member to assist customers by answering incoming calls, helping with service requests, and following up with customers after estimates.
This role focuses on customer service, communication, and organization. The ideal candidate enjoys speaking with customers, keeping information organized, and being part of a small professional team.
Experience working with service-based CRM systems (Copilot/HomeWorks, Jobber, ServiceTitan, Housecall Pro, or similar) is a plus.
We work primarily with residential homeowners and use Copilot (now HomeWorks) CRM to manage customer communication and scheduling.
This role involves consistent phone communication throughout the day and is best suited for someone who enjoys speaking with customers regularly.
Our customers often stay with us for many years, so professionalism and friendly communication are very important.
Experience working with service-based CRM systems (Copilot/HomeWorks, Jobber, ServiceTitan, Housecall Pro, or similar) is a plus.
We work primarily with residential homeowners and use Copilot (now HomeWorks) CRM to manage customer communication and scheduling.
This role involves consistent phone communication throughout the day and is best suited for someone who enjoys speaking with customers regularly.
Our customers often stay with us for many years, so professionalism and friendly communication are very important.
This is a remote position.
Compensation: $11.00 - $12.00 per hour
Who is Mueller Landscape?
Mueller Landscape Inc is a local San Diego County family-owned landscape, lawn, and garden maintenance company serving San Diego County since 1982. We are licensed by the State of CA, C27-862489.
Our History.
We are dedicated to providing a landscape maintenance service to residential homeowners, property management companies, and commercial properties that is second to none. Our commitment to quality and consistency has allowed us to grow to over 500 maintenance customers.
Careers
Mueller Landscape is always looking for exceptional employees who love to spend their day outdoors.
You take great pride in your ability to take care of lawns, shrubs and flower beds and enjoy seeing these landscaped areas thrive.
For you, it is an “art-form” when you sculpt the hedges and prune the rose bushes.
Your contribution to the success of your team members and your great communication with clients sets you apart from the average gardener in the industry.
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